I went to an interesting CEO/CIO gathering a few weeks back where the concept of User-Centric IT was presented by some of the leading cloud providers. The concept, pushed and marketed by Box, Marketo, Skyhigh, Jive, Okta, Zendesk, and GoodData, professes that enterprise software should first and foremost focus on the needs of the end-user. Continue reading “User-Centric IT”